We want to ensure that our customers are completely satisfied with their purchase. If for any reason you are not satisfied with your purchase, please contact our customer support team within 5 days of receiving the product to initiate a return or exchange.
To be eligible for a refund or exchange, the product must be in its original condition and packaging. The product must also be unused and undamaged. Once we receive the returned product and verify its condition, we will process your refund or exchange.
Please note that shipping and handling fees are non-refundable, and return shipping fees are the responsibility of the customer. We recommend using a trackable shipping method to ensure that the product is returned safely.
We strive to process refunds and exchanges as quickly as possible, typically within 7-10 business days of receiving the returned product. Please note that the timing of the refund or exchange may vary depending on your payment method and financial institution.
If you have any questions or concerns about our refund policy, please contact our customer support team. We're always here to help!